Last Updated: January 2026

This Refund Policy explains when and how refunds may be issued for purchases made from Code S Institute USA LLC ("we," "us," or "our"). By purchasing our products or Services, you agree to this Refund Policy.

1. Digital Courses and Programs
Due to the nature of digital products and immediate access to course content, we generally do not offer refunds once course materials have been accessed, streamed, or downloaded.

However, we may offer a refund under the following conditions:

The refund request is submitted within 14 days of the original purchase date; and
You have completed less than 10% of the course content; and
No certificate of completion has been issued for the course.
Refunds will not be provided for:

Change of mind after significant use of course content
Failure to use or access the course for personal reasons
Technical issues on your side that are not related to our platform
2. Subscription Services
If you purchase a subscription, you may cancel at any time. Cancellation will take effect at the end of the current billing cycle. We do not provide refunds for partial subscription periods or unused time.

3. Duplicate or Unauthorized Charges
If you believe you have been charged in error (for example, duplicate charges), please contact us within 7 days of the charge. We will investigate and, if appropriate, issue a refund or account credit.

4. How to Request a Refund
To request a refund under this policy, please contact us at:

Email: r.sander@code-s-institute-usa.com

Please include the following information:

Your full name
Email address used for the purchase
Order number or transaction ID
Name of the course or subscription
Reason for your refund request
We may ask for additional information to verify your purchase and usage before making a decision.

5. Processing of Approved Refunds
If a refund is approved, it will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider or financial institution.

6. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

7. Contact Us
If you have any questions about this Refund Policy, please contact us at:

Code S Institute USA LLC
16192 Coastal Highway
Lewes, DE 19958
United States
Email: r.sander@code-s-institute-usa.com